Effective Communication Skills for Managers

Productivity Matters Education Series

Date: September 20, 2010
Time: 7:30 am to 11:00 am
Place: Wu Conference Centre
Cost: $30
Continental breakfast and coffee break included

Everyone knows the importance of communication in their relationships with employees and customers. However, delivering a clear and precise message can sometimes be complicated. The objective of this workshop is to help participants to: understand the fundamental principles of the communication framework, develop listening and oral communication skills, learn to give and receive criticism, and develop key coaching strategies to engage positive change.

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